Privacy Policy

We collect information to provide and improve our services. The types of data we collect include:

• Personal Information: When you contact us or create an account, we may collect your name, email address, and other contact details you provide voluntarily.
• Usage Data: We automatically collect information about how you interact with our website, including search queries (anonymized), pages visited, time spent on pages, and click patterns.
• Technical Data: We collect device information such as IP address, browser type, operating system, device identifiers, and network information for security and optimization purposes.
• Preference Data: We store your preferences such as language selection, theme choice (dark/light mode), and other customization settings.

We use the collected information for the following purposes:

• Service Provision: To operate, maintain, and improve the Emojigo platform and its features.
• AI Enhancement: Anonymized search data helps train and improve our AI-powered emoji search algorithms.
• Communication: To respond to your inquiries, provide customer support, and send service-related notifications.
• Analytics: To understand usage patterns and optimize user experience across different devices and browsers.
• Security: To detect, prevent, and address technical issues, fraud, and abuse of our services.

Important: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Emojigo uses cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality, authentication, and security.
• Preference Cookies: Remember your settings like language and theme preferences.
• Analytics Cookies: Help us understand how visitors interact with our website through aggregated, anonymous data.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

We may use third-party services that collect and process data on our behalf:

• Analytics Providers: We use analytics tools to understand website traffic and user behavior.
• Hosting Services: Our website is hosted on secure servers provided by reputable hosting companies.
• CDN Services: Content delivery networks help deliver our website faster to users worldwide.

These third parties are bound by confidentiality agreements and are prohibited from using your data for purposes other than providing services to us.

We implement robust security measures to protect your information:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Secure server infrastructure with regular security audits and updates.
• Access controls and authentication mechanisms to prevent unauthorized access.
• Regular backups and disaster recovery procedures.

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact form submissions are retained for up to 2 years for customer service purposes.
• Usage analytics data is anonymized and aggregated after 90 days.
• Technical logs are automatically deleted after 30 days.

Under applicable data protection laws, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain circumstances.
• Right to Restriction: Request limitation of processing of your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing of your data for certain purposes.

To exercise any of these rights, please contact us at [email protected].

Emojigo is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately, and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using Emojigo, you consent to the transfer of your information to countries outside your country of residence, including Turkey, where our servers are located.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• General Inquiries: [email protected]
• Address: Atakum, Samsun - Turkey